![]() That could end up costing some residents an extra $4 a month, if their consumption exceeds the new, lower thresholds, according to city estimates. The city, with an eye on conservation, also wants to lower the amount of water residential customers receive under the flat rate, from 4,488 gallons to 3,740 in winter months and from 7,480 to 5,984 in hotter months. That would be followed by another 6.5% increase next March, and a 13% increase in March 2025 The proposed rate increase would raise water service costs for the average, in-city resident customer by 6.5%, or about $2 a month, in October, according to city estimates, though the increases will vary by customer. ![]() On top of these charges, customers pay user, environmental and other charges. Those who live outside Phoenix are charged an additional 50%. The rate varies based on the size of a customer’s water meter – the larger the line, the more the cost – and where the customer lives. Phoenix water customers are currently billed at a flat rate that allows up to 4,488 gallons of water during the cooler months of October to May and 7,480 gallons in the hot, dry months from June to September. What is the current water rate for Phoenix customers? “There was a national affordability study that was done last year, and the city of Phoenix has been recognized as some of the most affordable water and wastewater rates in the nation,” said Troy Hayes, water services director for the city of Phoenix. But one department official said the proposed higher rates would still be “extremely affordable” for most customers. The Water Services Department is proposing a phased Phoenix water bill rate increase to address the rising cost of water and water treatment and to encourage conservation. READ ALSO: Some fast facts to know about the Arizona water supply Although the Valley has seen more rain than normal this winter, with almost an inch more than the average in March, it wasn’t enough to combat the ongoing drought in Arizona.ĭEEPER DIVE: Here’s a look at the future of water in Arizona G-6741, § 2 (Exh.Phoenix residents could see an increase in their water bill soon. If a customer makes full and timely payments of the City services bill for 12 consecutive months, the Department will apply the deposit to the customer’s City services account balance.ĭ. If an account is closed at the customer’s request, the Department will refund the deposit to the customer within 60 days, minus any amounts owed to the City. If a customer fails to post the required deposit, the Department will not initiate or will terminate water service.ī. If a customer’s water service is suspended for non-payment, the customer must post a security deposit.Ĭ. If the customer fails to make timely payment of the City services bill, the Department will apply the customer’s deposit to the unpaid balance. The deposit will be an amount equal to the average one-month City services bill for similar types of premises for the previous 12 months. ![]() "Good payment record" is defined in the Deposit Policy, a copy of which is on file with the Department. This section is included in your selections.Ī. To establish water service, all customers must post a security deposit with the Department unless the customer has a good payment record.
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